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Terms and Conditions

Last Updated: 5/25/2025

Welcome to Thread It & Print! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General

Thread It & Print, LLC provides custom embroidery, screen printing, laser engraving, and promotional products. By using our site or placing an order, you agree to be bound by these terms.

2. Orders

  • All orders must be approved before production begins.

  • A deposit may be required for custom or bulk orders.

  • Turnaround time depends on order volume and product availability. We’ll provide an estimated completion date when your order is confirmed.

  • Once an order is approved and in production, changes may not be possible.

3. Payment

  • We accept major credit/debit cards and other agreed-upon payment methods.

  • Final payment is due before order pickup/shipping unless otherwise arranged.

  • Sales tax will be applied where applicable.

4. Shipping & Delivery

  • Local pickup is available. Call us to arrange time and location.

  • Shipping is available upon request. Delivery times may vary.

  • We are not responsible for delays caused by carriers.

5. Returns & Refunds

  • Due to the custom nature of our products, all sales are final.

  • If there’s a defect or error on our part, please contact us within 5 days of receiving your order. We’ll work with you to make it right.

6. Artwork & Designs

  • You must have the rights to use any logos, artwork, or content submitted.

  • We may keep digital files for future reorders unless requested otherwise.

  • We reserve the right to decline any designs we find inappropriate or offensive.

7. Privacy

We respect your privacy. Your contact and order details will only be used to fulfill your order and communicate with you. Read our full [Privacy Policy] for more info.

8. Website Use

  • You agree not to use our website for unlawful purposes.

  • All content, images, and logos are the property of Thread It & Print, LLC and may not be used without permission.

9. Changes to Terms

We may update these terms from time to time. Please review them regularly. Your continued use of our site and services means you accept any changes.

Have questions?
Reach out to us at service@threaditnprint.com or 828.558.7282. We’re here to help!

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